LA's Totally Awesome All-Purpose Cleaner Concentrate - 1 Gallon All purpose concentrated cleaner, dilute before use Biodegradable degreaser and spot remover No acid, ammonia or bleach, and non-flammable A unique blend of proprietary ingredients works between the spot and the surface to harmlessly remove even the most stubborn of stains from any washable surface. Dilute the concentrated formula for the solution to almost any household cleaning need. Non-toxic and biodegradable, nothing gets the job done like LAs Totally Awesome. Awesome makes use of superior wetting agents to get deep down to the stain. Awesome uses complex Floro-surfactants to reduce the surface tension between the surface to be cleaned and the product. The emulsifiers then take over and form a bond with the stains and lifting them off, thus making it easy to clean those hard to clean stains. Imagine taking out a stain from the carpet and see another stain appear in the same spot a couple of days later. This happens when products don't contain anti soiling agents. Awesome is manufactured with a proprietary blend of Floro-surfactants and Encapsulated Polymers to give the best spot removal and anti-soiling characteristics to any surface to be cleaned. Cleans everything washable Spray on wipe off Dilute before use No acid No ammonia No bleach Non-toxic Biodegradable removes - Blood, Coffee, Grease, Hair Products/ Make-Up, Ink/ Markers, Oil, Paint, Red Wine Shipping Orders are shipped within 1 business day. Shipping method may vary. Items generally are delivered 3-5 days. Occasionally It may take longer. Returns Returns are accepted within 30 days starting the day item shipped. Item(s) must be in the same condition as delivered and in Its original packaging. Contact Always contact us If you have any questions or problems before leaving negative feedback and we'll do our best to make things right!